Kiwii it
Your Trusted Partner in CRM Solution to Transform Customer Management into Strategic Advantage.
At Kiwii IT, we boast of long experience in the performance of advanced CRM – Customer Relationship Management systems. It thus assists any organization in managing its processes for improving customer relationships for faster business growth. As one of the leading CRM companies in Bangladesh, our experts have provided our clients with customized solutions, which were designed for the particular business that they dealt in and integrated them with the latter’s process and tools.
Why Prefer Kiwii IT for CRM Development?
Customized CRM Solutions
We design CRMs that are tailor-made for your business needs to maintain customer relationships efficiently.
User-Friendly Interface
Our CRMs are intuitive. Thus, it is easy to use by your team so that they get accustomed to it very fast without taking much training.
Scalable Systems
Whether yours is a Startup or an enterprise, our CRM solutions would scale up whenever your business needs it. Hence, the features and modules of your CRM are fully scalable.
Integration Capabilities
Integrate your CRM with other tools like ERP Systems, Marketing Automation Software, and Payment Gateways.
Expert Support
Our dedicated support team ensures smooth performance of the CRM, periodic update, troubleshooting, and system optimization.


Key Features of Our CRM Solutions
Customer Data Management
Keep all customer data in one database, easily accessible to one and all in the organization. Our systems are secure and maintain data integrity as per international standards.
Marketing Integration
Add efficiency to your marketing by equipping it with tools to track leads, measure performance, and segregate audiences based on behavioral and preference factors.
Reporting and Analytics
Make informed decisions with the strong analytics tool that represents valuable insight into sales trends analysis, customer behavior, and the entire business performance.
Sales Automation
Automate routine sales-related jobs like follow-up calls, reminders, and reporting. You focus on closing deals while the CRM takes care of all the rest.
Customer Support Module
Provide unparalleled customer satisfaction using the ticketing and live chat facility with detailed customer history for quick solutions.
Mobile Access
Stay tuned with CRM on mobile through mobile-friendly platforms and dedicated mobile apps for real-time updates and accessibility.
Benefits of Partnering with the Best CRM Company in Bangladesh
Better Customer Relationship
- A well-implemented CRM helps you to perceive your customer; hence, you can speak with them in their style for life.
More Efficiency
- Automation of tasks, smoothing of workflow, and reduction of manual errors-thereby freeing your team to focus more time on core business activities.
Decision Based on Insights
- Get complete reports and analytics to make informed decisions towards better profitability and customer satisfaction.
More Revenue
- Since targeting is effective, sales are efficient, and services provided are good-it's enhancing your revenue
Competitive Advantage
- The innovative CRM solutions will make your business stand in the race by assuring you of the best customer relationship and satisfaction.
CRM Development Process
Requirement Analysis
We work with your team to understand the goals, pains, and expectations of your business.
Design and Planning
We design an architecture for CRM based on your input, keeping your workflow and objectives in mind.
Development
Our developers actually build a robust, scalable CRM using cutting-edge technology that will meet your requirements.
Integration and Testing
We integrate your CRM with other existing tools and go through rigorous testing to ensure seamless functionality.
Deployment and Training
The moment deployment of CRM is performed, our team trains your team so that you may avail maximum potential out of your CRM.
Support and Maintenance
Our relationship does not end at deployment. We hand in hand offer extended support to keep your CRM updated toward your ever-evolving business needs.




























Industries We Serve
Our services are CRM solutions for:
01
Retail and E-commerce
02
Healthcare
03
Education
04
Real Estate
05
Manufacturing
06
Finance
Ready to Take Your Business to the Next Level with Customized CRM?
Your search for a reliable CRM Company in Bangladesh ends here. At Kiwii IT, we are committed to providing a CRM solution that empowers businesses to drive growth and efficiency. Our team at Kiwii IT seeks to cooperate with you in developing a CRM that completely changes how you deal with customer relationships and attains success in business.
Previous Works
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Frequently Asked Questions
CRM is a tool that lets any business build good customer relationships through data centralization, automation, and improvement in communications. It’s important to improve customer satisfaction and enhance business efficiency.
Yes, we can integrate it seamlessly with ERP systems, marketing platforms, and many more.
Pricing depends on the difficulty level and number of features involved. You can send us inquiries for detailed pricing.
Of course! We make extensive training that helps your staff learn how to work with the CRM.
Yes, we will further maintain and support your CRM continuously so that it runs properly