Kiwii it

Power Up Businesses with World-Class After-Sales Management Solutions!

At Kiwii IT, we strongly believe that a customer’s journey does not end with the sales process. As a matter of fact, great post-purchase service will always be required to develop long-lasting relationships and to build brand loyalty. Being among the front-running After Sales Management Companies in Bangladesh, the full-cycle solutions here at Kiwii IT enable your business to manage after-sales services appropriately for more customer satisfaction and retention.

Why After Sales Management Solution?

Effectively managing after-sales services makes single-time customers lifelong ambassadors for your business. Here’s why it is something worthy of investment as far as an after-sales management system is concerned

Better Customer Satisfaction

Solve customer queries and issues as fast as possible to retain the positive experience.

Better Retention Rate

Build trust and loyalty with good service.

Smoothening Process

Automate and simplify jobs associated with warranty claims, service requests, and follow-ups at work.

Rich Insights

Collect information, analyze customer feedback, and service trends for further improvement in products and services.

Extra Revenue Streams

Avail Upselling and Cross-selling at touchpoints of after-sales

Why Kiwii IT?

As the pioneer After Sales Management Company in Bangladesh, Kiwii IT is for customized solutions as per your requirement. Here go some reasons businesses choose us over others:

Customized Solution

Our systems are molded into the shape of your objectives and processes.

Friendly Interfaces

Seamless interfaces make it very easy to adapt into for your people.

Advanced Technologies

Avail the state of the art tools and features to operate the services with ease

Integration

Integrate with the CRM and ERP of your choice for smooth operations

Special Support

Avail continuous technical support and training to attain maximum efficiency in the system

Salient Features of Our Service Management Solutions

Service Request Management

Warranty and Claim Processing

Customer Feedback and Review Management

Follow Up & Communication

Analytics and Reporting

Our Clients

Industries We Serve

Our After Sales Management Services Across all Industries 

01

Electronic Appliances

02

Automotive

03

Retail and E-commerce

04

Healthcare

05

Manufacturing

06

Telecommunication

Benefits of Parting with Best After Sales Management Company in Bangladesh

Enhance Operational Efficiency

Reduce Workload and automate the Service Process and keeps everything central.

Actionable Insights

Feel the power of knowing customer preference and gaps in service on comprehensive analytics.

Enhanced Customer Loyalty

Amaze the customers with Speed and efficiency of after sales support to generate repeated business.

Competitive Advantage

Keep the competition far behind with remarkable after-sales service in order to build trust and satisfaction.

Our Development Process

Requirement Analysis

Understand your business problems and after-sales requirements.

System Design

Design a tailored solution to meet your specific objectives.

Development

Developing the platform using state-of-the-art technologies.

Testing

Verify if the system is robust, user-friendly, and ready for implementation.

Deployment

Seamless integration of the system into your business processes.

Training and Support

Provide training and continuous support to your personnel.

Raise Your Game After-Sales?

Allow Kiwii IT to change this game of after-sales through its state-of-the-art management solutions. As one of the most reliable After Sales Management Companies in Bangladesh, we help businesses to provide their clients with top quality customer service so that they can reach their long-term goals. Call us today to know how we can be important in your business objectives.

Our WOrks

Latest Portfolio

Frequently Asked Questions

After-sales management is the umbrella under which all activities regarding customer contacts and services post-sales of any product fall. These activities include after-sales support, warranty claims collection of feedback, and similar more.

Yes, our after-sales management systems integrate perfectly with your ongoing CRM, ERP, and other business applications.

Of course, yes, our solutions are scalable, and we can tailor-make them to suit businesses of any size.

We continue to support you in system updates, troubleshooting, and additional training for your staff.

It will make your operations effective, increase customer loyalty, and provide knowledge for making better decisions based on actionable information.